"Login Failed" means you have entered a wrong User ID and Login Password combination more than 3 times and that your Internet Banking access is locked.
Please call (+248) 428 6879 for assistance.
Check your dashboard to verify the transaction status or call (+248) 428 6879 for more details.
After a period of inactivity on the service, the system will automatically log you out.
Individual user: 10 minutes
Corporate user: 15 minutes
The new password is a too easy combination (e.g.: 12345).