Notices

30 Oct 2024

Customer Notice

SEYCHELLES BANKERS ASSOCIATION

With the ongoing digitalisation program and the aim of improving payments between local commercial banks and the Seychelles Credit Union (SCU), the Seychelles Bankers Association wishes to inform the public that with effect from January 1st 2025, all commercial banks and SCU will discontinue issuing Personal (individual) Cheque Books to all their customers. Effective from May 1st 2025, banks will no longer accept Personal (individual) Cheques drawn on local commercial banks and SCU, for clearing.

Furthermore, from January 1st 2026, all commercial banks and SCU will discontinue issuing Business (non-individual) Cheque Books to all their customers. Effective from May 1st 2026, banks will no longer accept Business (non-individual) Cheques drawn on local commercial banks and SCU, for clearing.

Customers accepting cheques should ensure that any personal cheques drawn after May 1st 2025, and any business cheques drawn after May 1st 2026, are not accepted as a form of payment.

All customers issuing and accepting such cheques should make use of other payment methods available within the commercial banks and SCU such as, debit/credit cards, mobile and internet banking platforms to undertake their transactions.

The Seychelles Bankers Association counts on your support during this transition.

22 Jul 2024

Password Protection of e-mailed statements

MCB Seychelles wishes to inform its customers that as from August 2024, all e-mailed account statements shall be password protected. This new feature forms part of our continuous efforts to preserve the confidentiality of our customers’ banking details.

All customers subscribed to e-mailing facility shall receive an e-mail covering the steps to access the password protected statement. The contents of this e-mail should not be divulged to any other third party for security reasons.

If upon receipt of your statements you are unsure how to access it, kindly contact our customer agents by emailing [email protected] or call us on (+248) 4284555. Please note that our agents shall be verifying your identity as per our existing security protocols.