Notices

16 Apr 2025

Service Downtime – One Time Password (OTP)

We wish to advise our customers that due to a system upgrade, our One-Time Password (OTP) delivery service will be unavailable from 9:00 PM on Thursday 17th April until midnight  on Friday 18th April 2025.

Please note that all other services, including MCB Juice, Internet Banking, POS and ATM transactions will remain operational during this period.

We kindly encourage you to complete any transactions requiring OTP prior to the scheduled downtime to avoid any inconveniences.

We apologise for any disruption this may cause and sincerely thank you for your understanding. For any queries regarding the above downtime, please do not hesitate to call us on 4284555 or email us at [email protected]


27 Mar 2025

Relocation of Mahe Trading ATM

We wish to advise our customers that, on Friday, March 28th, 2025, we will be removing both ATMs at Mahe Trading for reasons beyond our control.

We apologise for any inconvenience this may cause and we encourage our customers to use closest two ATMs, which are located at:

  • MCB Caravelle House (For Cash deposit & Withdrawal).
  • Inter-Island Quay  (For Cash Withdrawal only).

 

Furthermore, you can use your MCB Visa Cards on POS & online to pay for purchases, and your MCB Juice app to transfer cash to MCB and other Local Banks, verify transactions, update your PIN and Pay your bills. 

We thank you for your understanding. For any queries regarding the above downtime, please do not hesitate to call us on 4284555 or email us at [email protected]

30 Oct 2024

Customer Notice

SEYCHELLES BANKERS ASSOCIATION

With the ongoing digitalisation program and the aim of improving payments between local commercial banks and the Seychelles Credit Union (SCU), the Seychelles Bankers Association wishes to inform the public that with effect from January 1st 2025, all commercial banks and SCU will discontinue issuing Personal (individual) Cheque Books to all their customers. Effective from May 1st 2025, banks will no longer accept Personal (individual) Cheques drawn on local commercial banks and SCU, for clearing.

Furthermore, from January 1st 2026, all commercial banks and SCU will discontinue issuing Business (non-individual) Cheque Books to all their customers. Effective from May 1st 2026, banks will no longer accept Business (non-individual) Cheques drawn on local commercial banks and SCU, for clearing.

Customers accepting cheques should ensure that any personal cheques drawn after May 1st 2025, and any business cheques drawn after May 1st 2026, are not accepted as a form of payment.

All customers issuing and accepting such cheques should make use of other payment methods available within the commercial banks and SCU such as, debit/credit cards, mobile and internet banking platforms to undertake their transactions.

The Seychelles Bankers Association counts on your support during this transition.