Notices

01 Dec 2025

Distribution of New 500 SCR Notes Caravelle House ATM Machine

We wish to advise all our customers and the public in general that as from today, the new SCR 500 Notes shall be in circulation at our MCB Caravelle ATM Machines only.

Please note that our ATM machines will not be accepting any new SCR500 notes (only) for deposits now, deposit of the new notes is to be done inside the branches at cashiering counters.

We thank you for your cooperation and understanding

The Management

26 Nov 2025

Reversal of Delayed Card Debits Affected Transactions

MCB Seychelles wishes to inform its valued clients that, following the Directive issued by the Central Bank of Seychelles (CBS), the Bank will be processing reversals of delayed card debit transactions initiated in 2025, in compliance with the Directive.

As a responsible financial institution operating under the laws of Seychelles, MCB Seychelles will fully abide by the CBS Directive. We sincerely apologise to all clients who may have been affected by this situation.

Measures Implemented

MCB Seychelles has taken the necessary steps to prevent similar occurrences in the future. Clients are encouraged to check their MCB Juice App in the coming days to confirm the reversal of affected transactions.

MCB Seychelles remains committed to providing the best services to its customers.

 

14 Nov 2025

Service Downtime on 16 November 2025

We wish to advise our customers that due to a system upgrade, there will be a service downtime Sunday 16th November 2025, from midnight until 1 a.m.

Whilst our card services (ATM Withdrawals, POS and Online card payments) will remain available, the following services shall not be accessible:

  • Internet Banking
  • MCB Juice Seychelles (Mobile Banking)
  • SMS Banking
  • SMS Refill

We apologise for any inconvenience this may cause and we thank you for your understanding.

For any queries regarding the above downtime, please do not hesitate to call us on 4284555 or email us at [email protected]